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Your font choice for new messages and replies will be permanently changed to your choice, but you will still have to change the font for plain text messages manually. Then in Outlook you go to Options/Mail/Stationery & Fonts/Personal Stationery/Theme and choose the Tech Tools (Stationery) theme. Open the file with Notepad and edit by firstly removing the lines creating the background and then change the font name, size and colour. I use Office 365 and edited the Tech Tools theme's htm file (techtool.htm) which in my case is found at C:/Program Files/Microsoft Office 15/root/Stationery/1033/. It involves using a stationery theme rather than choosing the font directly and then editing the theme's htm file to suit your choice of font.

There is a permanent solution suggested to me some time ago (I think by someone at Microsoft) which I suggest you try. We want to be able to change our Font, Siz and Color and have it stick.

This is just a temporary workaround as our goal is to get to the bottom of this and see what is causing the registry entry to get deleted." By adding the same key under the policies hive, it will ensure that even though the original hive is getting deleted, the original settings stays the same as we have it under policies. They then came back and said that we needed to change something in the registry stating "The Key added to the policies hive always takes precedence to the keys under the normal hive. Microsoft thought that it could be an add-in - but we removed all of them and it was still happening. Some of the attys here want to have both the New Message and reply set to BLUE. This seems to keep the font the way I want it, however, the color keeps changing. I then read the article about also changing the +Body font in Outlook (new message, format text, change styles) which I did, leaving the New Message and Reply font at +Body. After a few days, it will revert back to +Body. We have changed the new message and reply font for Outlook 2010 (file, options, mail.) to Arial 10 BLUE.

Users are changing their default fonts through File, Options and somehow after a fews days, they are reverting back to Calibri 11 (microsoft's default) We have been working with MS for the past 7 months regarding Outlook Fonts changing back to Calibri 11.